At The Green Plus, accessible from thegreenplus.nl, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by The Green Plus and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in The Green Plus. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

The Green Plus follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of The Green Plus.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Green Plus, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that The Green Plus has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

The Green Plus's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The Green Plus does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

The Green Plus B.V

Contact details

Email: hello@thegreenplus.com
Website: thegreenplus.nl
Registered in the regional register of cooperatives
Registration number: 84715669

Article 1 Definitions General

1. The Green Plus BV aims to help companies calculate and compensate (purchase and settlement of carbon credits) the CO2 impact that their business trips have on the environment and more specifically on global warming.
2. In these General Terms and Conditions, "General Terms and Conditions" means: the present General Terms and Conditions.
3. In these General Terms and Conditions, 'Client' means: the natural person who does not act for purposes related to his business or professional activity (hereinafter: Consumer) or the natural person or legal person who acts in the course of his business or professional activity (hereinafter: Business Client) and uses the Services of The Green Plus.
4. In these General Terms and Conditions, 'Parties', and each individually as a 'Party', means: The Green Plus and/or Client.
5. In these General Terms and Conditions, 'Agreement' is understood to mean: the Agreement concluded between The Green Plus and the Client, whether or not concluded within the framework of an organized system for distance sales or services, whereby until the Agreement is concluded, only one or more means of distance communication is used, whereby The Green Plus undertakes to provide Services to the Client and the Client undertakes to pay a price for this. The Agreement is concluded through an offer from The Green Plus and its acceptance by the Client, which is further specified in Article 4.3 of these General Terms and Conditions.
6. In these General Terms and Conditions, 'Services' means: all Services provided to the Client by The Green Plus and/or third parties engaged by it, including compensating for CO2 emissions from (air) travel and providing advice on CO2 reduction, as well as all other work performed by The Green Plus for the benefit of the Client, of whatever nature, performed in the context of an assignment, including work that is not performed at the explicit request of the Client.
7. In these General Terms and Conditions, 'Website' means: the Website of The Green Plus, which can be consulted via www.thegreenplus.nl.

Article 2 CO2 Definitions

1. In these General Terms and Conditions, 'CO2 administration' means: the registration by The Green Plus for the CO2 credits purchased by its Client, or at The Green Plus's request, registered CO2 credits in the Client's name, at the register
2. In these General Terms and Conditions, 'CO2 compensation' means: the registration of an agreed amount of CO2 credits for or in the name of the customer in The Green Plus's CO2 administration.
3. In these General Terms and Conditions, "CO2 Credits" means rights in respect of 1 tonne of reduced or captured CO2, as a "Unit" defined in the Registry Terms and Conditions of Administration.
4. In these General Terms and Conditions, 'Register' is understood to mean: the independent register where The Green Plus conducts its CO2 administration, namely Markit Environmental Registry, APX and/or a Register to be named by The Green Plus.

Article 3 Applicability of the General Terms and Conditions

1. The General Terms and Conditions apply to every offer from The Green Plus and to all current and future Agreements, deliveries, commercial relationships and other legal relationships between the Parties. The General Terms and Conditions of the Client are expressly rejected.
2. Deviations from the General Terms and Conditions are only valid if expressly agreed in writing with The Green Plus.
3. The applicability of purchase or other terms and conditions of the Client are expressly rejected, unless expressly agreed otherwise in writing.
4. The General Terms and Conditions also apply to additional or changed orders from the Client.
5. If it appears that a provision or more provisions in these General Terms and Conditions are invalid, the validity of the other provisions of these General Terms and Conditions as well as the entire Agreement will not be affected. In such a case, the parties will endeavor to replace the invalid provision with a new, valid provision that approximates the invalid provision as closely as possible within the scope of the original General Terms and Conditions.

Article 4 Offer and conclusion of the Agreement

1. All offers on the Website are without obligation, unless expressly stated otherwise.
2. The Client can contact The Green Plus via the Website or email for one of the Services offered.
3. The Green Plus will consult with the Client about its expectations and can then prepare a quotation that will be sent by letter or e-mail. The Agreement is only concluded by signing the quotation or by means of an (electronic) order confirmation.
4. The Green Plus will provide the Client with an estimate of its consultancy costs when the Agreement is concluded. The Client cannot derive any rights from this estimate, unless any exceeding cannot reasonably be charged to the Client.
5. If The Green Plus sends a confirmation to the Client, that confirmation gives direction to the content and explanation of the Agreement, subject to obvious clerical errors. The Green Plus cannot be held to its offer if the Client can reasonably understand that the offer, or a part thereof, contains an obvious mistake or error.
6. If the Client makes notes or provides responses to The Green Plus' quotation, they will not form part of the Agreement, unless The Green Plus confirms this in writing.
7. An assignment by the Client that has not been preceded by a written quotation requires written acceptance by The Green Plus.

Article 5 Performance of the Agreement

1. The Green Plus will make every effort to perform the Services to the best of its knowledge and ability and in accordance with the requirements of good workmanship, and as much as possible in accordance with the agreements laid down in writing.
2. The Green Plus has the right to have certain activities performed by third parties.
3. When engaging third parties, The Green Plus will exercise due care and will consult with the Client in the selection of these third parties, as far as this is reasonably possible and customary in the relationship with the Client. The costs of engaging these third parties will be borne by the Client and will be charged by The Green Plus to the Client.
4. The Agreement can only be performed by The Green Plus if the Client provides complete and correct (contact) details to The Green Plus when concluding the Agreement. The Client will therefore ensure that all information, which The Green Plus indicates is necessary or which the Client should reasonably understand to be necessary for the performance of the Agreement, is provided to The Green Plus in a timely manner.
5. The Client shall ensure that The Green Plus can provide its Services in a timely and proper manner. If the Client does not comply with its agreements in this regard, it is obliged to compensate the resulting damage.
6. If a term has been agreed or specified for the performance of Services or delivery of Products, this is never a strict deadline. If a term is exceeded, the Client must give The Green Plus written notice of default. The Green Plus must be offered a reasonable term to still implement the Agreement.

Article 6 CO2 compensation

1. After concluding an Agreement for CO2 compensation, The Green Plus provides a tool with which (customers of) the Client can compensate the emission of the amount of CO2 of his trip when buying tickets, against payment of a certain price.
2. The Green Plus has developed its own emission calculation methodology, which can be accessed via API integration, based on the latest scientific insights. Using this tool, The Green Plus is able to calculate the required emissions for each type of travel mode. To compensate for these calculated emissions, Green Plus purchases its carbon credits on the market through official brokers. As soon as a Client has purchased a service from The Green Plus, The Green Plus will settle the carbon credits for its Client via The Green Plus' own register/account.
3. As soon as possible after the conclusion of an Agreement for the provision of CO2 compensation by The Green Plus for the Client, but no later than 12 months after the end of the financial year, the CO2 compensation will take place for the Client.
4. If the characteristics of CO2 credits from the Agreement between the parties are not specified in more detail or if the projects desired by the Client do not meet the independent verification for whatever reason, or if they produce insufficient CO2 credits to meet the Client's request The Green Plus is entirely free to choose another project of comparable quality to which the CO2 credits to be registered in the Client's name relate.
5. If there are changes in legislation and regulations in the country of origin of the CO2 credits and where the country of origin announces that the CO2 credits of the agreed project will be included in achieving its own NDC emission target, If desired, The Green Plus can make an effort to replace CO2 credits from a project of comparable quality. If The Green Plus is unable to supply the alternative CO2 credits within one year, the Parties are entitled to terminate the Agreement. With this contract termination there is no contractual liability for one of the Parties.
6. The Green Plus retains all rights at all times to the CO2 credits it has purchased for the Client or registered in the Client's name, unless explicitly agreed otherwise.
7. The CO2 credits registered by The Geen Plus for or in the name of the Client may never be encumbered, sold, delivered or otherwise traded by the Client to or for the benefit of a third party, unless expressly agreed otherwise.
8. The Green Plus only guarantees the amount of the CO2 compensation it has supplied.
9. The Client is not authorized to unilaterally change the tonnage of CO2 referred to in the Agreement in the interim, unless the Client can submit demonstrable CO2 reduction measures to The Green Plus.

Article 7 Advice

1. When providing advice, The Green Plus only has an obligation of best efforts and no obligation of result. A best-efforts obligation is a contractual obligation to make the necessary efforts or to use certain resources to achieve the stipulated result, which means that The Green Plus cannot guarantee that the outcomes, results or expectations that the Client has when providing Services envisaged will actually be achieved.
2. The advice is given exclusively for the benefit of the Client. Third parties cannot derive any rights from this.
3. If an advisor is unable to attend, The Green Plus will arrange for a replacement. If The Green Plus cannot reasonably (timely) arrange for the replacement of an advisor, The Green Plus is not liable for any damage that the Client may suffer as a result. The Green Plus is only obliged to comply with agreements under the Agreement at a time to be determined in consultation with the Client.

Article 8 Amendment to the Agreement

1. If during the execution of the Agreement it appears that it is necessary for a proper execution to change or supplement it, The Green Plus and the Client will proceed to adjust the Agreement in good time and in mutual consultation.
2. If the Agreement is amended, including an addition, this constitutes an additional assignment. A separate agreement about the fee will be made in advance about this additional assignment. Without an additional quotation, the original conditions apply, whereby the extra Services are paid for at the agreed rate.
3. Not or not immediately executing the amended Agreement does not constitute a breach of contract on the part of The Green Plus and is no ground for the Client to terminate or dissolve the Agreement.

Article 9 Suspension, dissolution and early termination of the Agreement

1. The Green Plus is authorized to suspend the fulfillment of the obligations or to dissolve the Agreement if the Client does not, not fully or not timely fulfill the obligations under the Agreement, or if The Green Plus has good reason to fear that the Client will fail to fulfill those obligations, provided that The Green Plus has given the Client notice of default by means of a written reminder, whereby the Client is given a reasonable term for compliance with the obligations, and compliance is not forthcoming within this term.
2. Furthermore, The Green Plus is authorized to dissolve the Agreement, under the same conditions as referred to in paragraph 1 of this Article, if circumstances arise of such a nature that fulfillment of the Agreement is impossible or if unaltered maintenance of the Agreement is not reasonably possible. can be required.
3. If the Client fails to fulfill its obligations arising from the Agreement, this non-compliance justifies dissolution and the Client is in default, The Green Plus is entitled to terminate the Agreement immediately and with immediate effect by means of a written statement to the Client, whereby The client, on account of default, is obliged to pay compensation or indemnification.

Article 10 Cancellation

1. Cancellation of the Agreement is no longer possible after the CO2 compensation has taken place. The CO2 compensation is made at the moment that the trip has actually taken place.

Article 11 Costs, remuneration and payment

1. All amounts stated in offers, quotations, invoices and agreements are in euros and include VAT, unless stated otherwise.
2. The Green Plus has the right to correct apparently incorrect errors in the quotation.
3. After the conclusion of an Agreement for CO2 compensation, the Client can use the tool intended for that purpose. Based on the use of this tool, monthly payment obligations for the Client towards The Green Plus arise on behalf of the Client's customers.
4. If a trip of the Client's customer is canceled for whatever reason, the compensation of the CO2 is logically no longer necessary and the amount already paid will be refunded to the Client.
5. Payment is made afterwards by means of invoicing via bank transfer or iDeal.
6. The invoice must be paid by the Client within 14 (fourteen) days.
7. If one or more cost price factors undergo an increase after the Agreement has been concluded - even if this occurs as a result of foreseeable circumstances - The Green Plus is entitled to increase the agreed price accordingly.
8. The Client is obliged to immediately inform The Green Plus of any inaccuracies in the payment details stated or provided.
9. If the Client fails to pay an invoice on time, the Client will be in default by operation of law, without further notice of default being required. The client will then owe the statutory interest. The interest on the amount due and payable will be calculated from the moment that the Client is in default until the moment of payment of the full amount owed.
10. If The Green Plus decides to collect a claim for non-payment of one or more unpaid invoices by judicial means, the Client is, in addition to the principal owed and the interest referred to in Article 12.8, also obliged to pay all reasonable legal and to reimburse extrajudicial costs. The compensation for judicial and extrajudicial costs incurred is determined in accordance with the then applicable Decree regarding compensation for extrajudicial collection costs

Article 12 Retention of title

1. All goods delivered by The Green Plus remain the property of The Green Plus, for as long as these goods have not been paid off or have not been paid in full.
2. Insofar as The Green Plus's retention of title is null and void through the formation of a business or otherwise, The Green Plus reserves the right to establish a non-possessory pledge on an item, as security for all that which the Client still owes or will owe to The Green Plus. The Client must establish this non-possessory pledge at The Green Plus's first request.

Article 13 Liability

1. The Green Plus is never liable for any damage whatsoever, unless there is damage as a result of gross negligence and/or intent on the part of The Green Plus.
2. The Client is responsible for providing correct and representative data and information necessary for the performance of the Agreement. The Green Plus is not liable for damage if the Client has provided incorrect, unrepresentative or irrelevant information.
3. Although every effort will be made to comply with the delivery term, The Green Plus is never liable for the consequences of exceeding the term stated there. Exceeding the term does not entitle the Client to cancel the Agreement, or to refuse receipt or payment of the Products, nor does The Green Plus owe any compensation to the Client.
4. The Green Plus is not liable for errors or omissions of third parties engaged by it. By using the Services of The Green Plus, the Client grants The Green Plus the authority, if a third party engaged by The Green Plus wishes to limit its liability, to accept that limitation of liability also on behalf of the Client.
5. An obligation of best efforts and not an obligation of result applies with regard to the advice provided by The Green Plus. The Green Plus can therefore not be held liable for dissatisfaction on the part of the Client with regard to the advice provided.
6. The Green Plus is not liable for indirect damage, including but not limited to consequential damage.
7. The Green Plus is not liable for any errors on the Website.
8. The Green Plus is not liable for non-compliance or late fulfillment of the obligations arising from the Agreement, if this is caused by force majeure as referred to in Article 15.
9. The Client indemnifies The Green Plus against claims from third parties, of whatever nature, that are related to the Services.
10. If The Green Plus is held liable, it will only be liable for direct damage actually incurred, paid or suffered by the Client due to a demonstrable failure in the obligations of The Green Plus with regard to its Services
11. The Green Plus' liability is limited to the amount covered and paid out by the insurer. If the insurer does not pay out, or if The Green Plus is not insured, the liability is limited to the amount paid by the Client.
12. Any claim against The Green Plus, except claims that have been acknowledged by The Green Plus, lapses by the mere lapse of 12 (twelve) months after the claim arose.
13. The limitation of liability as described in this Article does not apply in the event of intent or willful recklessness on the part of The Green Plus.
14. This provision does not exclude liability to the extent that liability may not be limited or excluded by law.

Article 14 Force majeure

1. Force majeure is understood to mean all external causes, beyond the will of The Green Plus, as a result of which timely, complete or correct fulfillment of the Agreement is no longer possible.
2. Force majeure as referred to in the previous paragraph of this Article also includes, but is not limited to: non-compliance by a third party, illness of personnel of The Green Plus itself or a third party, abnormal weather conditions, disruptions in water and energy supplies, strikes, serious failures in the systems of The Green Plus, fire, floods, natural disasters, pandemics, riots, war or other domestic unrest.
3. In the event of force majeure, fulfillment of the Agreement will be suspended as long as the force majeure continues.
4. In the event of force majeure resulting in one of the Parties failing to fulfill its obligations under the Agreement, the other Party is entitled to dissolve the Agreement without the intervention of a court. In such a case, The Green Plus will refund any amounts paid, deducted from all costs incurred by The Green Plus with regard to the Agreement.

Article 15 Warranty

1. The Green Plus does not give any guarantees regarding the Services provided.
2. The provisions of the General Terms and Conditions with regard to warranty do not affect the Client's warranty claims under the law.

Article 16 Confidentiality of data

1. Each of the Parties guarantees that all information received from the other Party that is known or should be known to be of a confidential nature will remain confidential. The Party that receives confidential information will only use it for the purpose for which it was provided. Information is in any case considered confidential if it has been designated as such by one of the Parties. The Green Plus cannot be held to this if the provision of data to a third party is necessary pursuant to a court decision, a statutory regulation or for the correct execution of the agreement.

Article 17 Intellectual property

1. The Green Plus reserves the rights and powers to which it is entitled under the Copyright Act, including, but not limited to, the rights and powers to the materials, models, techniques and instruments that The Green Plus uses in the performance of the Agreement. has used and/or developed.
2. The Client guarantees that no rights of third parties preclude the provision of data to The Green Plus. The Client will indemnify The Green Plus against any action based on the allegation that making it available, using, editing, installing or incorporating it infringes any rights of third parties.

Article 18 Complaints procedure

1. If the Client has a complaint, the Client must send this in writing to hello@thegreenplus.nl. The complaint will be dealt with by The Green Plus, if reasonably possible, 15 (fifteen) working days after receipt of the complaint, after which the Client will be dealt with as soon as possible. receives a substantive response.
2. The Client also has the option to submit a complaint to the Disputes Committee via the European ODR Platform, which can be found on the website http://ec.europa.eu/consumers/odr/.

Article 19 Amendment clause

1. The Green Plus reserves the right to change or supplement these General Terms and Conditions at any time. The Green Plus will inform the Client of this in good time.
2. The amended General Terms and Conditions will apply to the Agreement one month after notification to the Client.
3. The Consumer has the option to terminate the Agreement up to the date on which the amended General Terms and Conditions come into effect at the latest if the amendments result in The Green Plus being able to provide Services or Products that are materially different from the Parties at the conclusion of the Agreement. Agreement have been agreed upon.

Article 20 Applicable law and competent court

1. Dutch law applies to the legal relationship(s) between The Green Plus and its Client.
2. All disputes that may arise between The Green Plus and the Client will be submitted to the competent court in the district where the Client is domiciled.